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Frequently asked questions

How do I request a callback?

Fill in the short form on our home page and check the consent box. A licensed insurance agent will call the number you provide. If you would rather talk now, call (754) 288-3939.

Does it cost anything?

No. Requesting a callback and talking with an agent is free and carries no obligation.

Who will call me?

A licensed insurance agent associated with MedicareInsurancePortal.us or one of its marketing partners. Calls may come from a number you do not recognize. Please keep your phone handy after you submit the form.

How do I stop calls or texts?

Reply STOP to any text, tell the agent on the call, or email info@medicareinsuranceportal.us. Details are in our Do Not Call Policy.

How do I opt out of the sale or sharing of my information?

Visit our Do Not Sell My Personal Information page.

I want official Medicare information.

Visit Medicare.gov or call 1-800-MEDICARE (1-800-633-4227). For free, local counseling, contact your State Health Insurance Assistance Program (SHIP).

I have a problem with my Social Security or Medicare enrollment.

We cannot see or change your Medicare or Social Security records. Contact Social Security at 1-800-772-1213 or 1-800-MEDICARE.

Official resources

  • Medicare.gov · 1-800-MEDICARE (1-800-633-4227)
  • Your local State Health Insurance Assistance Program (SHIP) for free, unbiased counseling
  • Social Security: 1-800-772-1213

TPMO Disclaimer: We do not offer every plan available in your area. Currently we represent 50 organizations which offer 200 products in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Assistance Program (SHIP) to get information on all of your options.

Not affiliated with the government. MedicareInsurancePortal.us is a third-party marketing organization. We are not connected with or endorsed by the U.S. government or the federal Medicare program. Plans are insured or covered by a Medicare Advantage organization with a Medicare contract and/or a Medicare-approved Part D sponsor. Enrollment in a plan depends on the plan’s contract renewal with Medicare.

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